Frequently Asked Questions
Find answers to common questions about our products and services
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your delivery progress.
Do you ship internationally?
Yes, Modus Brand currently ships to over 50 countries worldwide. Shipping costs and delivery times vary by location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay.
Can I change or cancel my order?
Orders are processed quickly. Please contact our support team within 1 hour of placement to request any changes or cancellations.
Are your products covered by a warranty?
Yes, all Modus Brand products come with a standard 12-month warranty against manufacturing defects.
How do I use a discount code?
You can apply your discount code at the checkout page before finalizing your payment. Only one code can be used per order.